TheSocialForks

Know an order is going wrong before your customer emails you about it.

Ten checks on every order. Paid but not shipped, tracking that stopped moving, a delivery the carrier couldn't make, an order past its estimate, shipping that cost more than it should.
A morning digest. What's critical, what it's worth, and the three things to do first — in Slack or your inbox, in your timezone.
Answers for your customers. On their own order page, from that order's facts only. It cannot promise a date the carrier hasn't given, and it cannot offer a refund.

Install it from the Shopify App Store. If you already have it, open it from your Shopify admin under Apps.